Posted: Sep 12, 2020

Executive Director

Application Deadline: Oct 15, 2020

The Advanced Palliative and Hospice Social Worker Certification (APHSW-C) is the first evidence-based specialty certification program for hospice and palliative social workers. The role of the Executive Director includes management, strategic engagement, communication, and maintaining professional standards in the field.

The role of the Executive Director includes the following job responsibilities:

  • Develop a strategic marketing plan:
    • Attend state and national conferences
    • Create talking points list for universal messages from all certification representatives (Board, staff and volunteers)
    • Develop and maintain website
    • Publish newsletter
    • Present educational Webinars and lectures
    • Build relationships with national organizations
    • Serve as spokesperson for the program
    • Monitor national discussion forums; participate and respond as appropriate
  • Manage organization finances:
    • Oversee the finances of the organization including financial reports and the annual budget
    • Initiate accounting audits as needed
    • Work with accountant to file annual tax return
    • Seek additional funding for the financial stability of the organization
    • Develop voucher program and employee partnership programs to recruit additional test-takers
    • Work with SWHPN to develop joint discounts for large social workgroups
  • Provide customer service to test takers:
    • Respond to inquiries from potential and actual applicants
    • Respond to complaints from potential and actual applicants
    • Triage complaints to assure proper action is taken
    • Monitor application process for each testing cycle
    • Advocate for applicants with PSI to ensure timely resolution of concerns
  • Maintain standards:
    • Assure that program policies and procedures comply with the standards of the National Commission for Certifying Agencies (NCCA).
    • Maintain a positive working relationship with PSI and other vendors involved in the certification process
    • Develop and maintain relationships with allied professional associations including the Social Work Hospice and Palliative Care Network (SWHPN), the National Hospice and Palliative Care Organization (NHPCO), the National Association of Social Workers (NASW), the American Academy of Hospice and Palliative Physicians (AAHPM), the Hospice and Palliative Nurses Association (HPNA), and the Center to Advance Palliative Care (CAPC)
    • Promote certification to accrediting bodies such as the Joint Commission and the National Association for Homecare and Hospice
    • Develop competence related to evidence-based certification
  • Management responsibilities:
    • Supervise the program’s administrative assistant
    • Assure that all organizational documents are kept up-to-date and that the program abides by all established policies and procedures. These documents include The Candidate Handbook; the Board Bylaws; and the Board Policy Manual
    • Participate in all board meetings and present an update of activities
    • Participate in all item review activities including item review and exam review


  • Master’s or Doctorate in Social Work preferred
  • Significant experience in hospice and palliative social work
  • Excellent communication skills
  • History of productivity and leadership
  • Excellent computer literacy
  • Ability to maintain a national presence

This is a part-time position, 20 hours per week.

How To Apply:

To apply, please send your resume to [email protected] by October 15, 2020.